FAQs


How do I book a table with friends?

Easy! We sort players with a checkout questionnaire, where ticket purchasers choose their adventure campaign and then list the names of others with tickets or who intend to purchase tickets with whom they wish to be paired in the same party.

Are their age limits?

Yes, the event is 18 and over.

When and how are characters made?

Ticket purchasers will be admitted to the event’s Discord 3 weeks before the event date. Within Discord, players meet their fellow adventure party members and generate characters with our Discord staff's assistance according to our campaign specifications. Additionally, players can develop a cohesive backstory for their group.

When are GMs introduced?

GMs introduce themselves to their assigned adventure party table 2 weeks before the event. Pre-event preparation is exciting yet efficient, as players and GMs reside in many different time zones and must balance their personal lives and responsibilities with event preparation.

Are Tickets Refundable?

Tickets are nonrefundable. However, you can forward tickets for credit toward a future event. If you are uncertain if you can attend, please hold off on booking your spot. If you have any questions, contact us at Sales@TheGameTheatre.com. We’re here to help!

Do you include hotel rooms in the ticket?

Yes, we include hotel rooms in our “all-inclusive” ticket packages. Single players, couples, and sometimes even groups have booking options detailed in the store. Please understand that hotel dates and options vary depending on the event location and season. Additionally, players traveling long distances may wish to add additional nights before and after the event due to flight schedules or a desire to see the local area. Our commitment as a small company is to offer you comfortable lodging with caring and attentive on-site service from hotel staff.

What meals are provided?

Our hotel partner provides breakfast daily. We provide catered lunches and dinners and our now famous unlimited snacks and beverages tables. Alcohol is also offered what we are permitted to serve depending on the venue policy for that particular event. For example, some locations prohibit red wine and dark beverages as they can stain historic carpeting and art if spilled. We advise on such policies before each event.

Do meals accommodate allergies?

We do our best to accommodate dietary preferences and allergies. We select vegan, gluten-free, dairy-free, fish/shellfish-free, and peanut/nut-free options. You can also specify any allergies in the checkout questionnaire upon purchase. If we fail to provide you with a lunch or dinner that meets your allergen needs, we will immediately order something via Doordash.

Is there central air for heat or AC? Are there electrical outlets?

Yes. Over the past few decades, this state-of-the-art medieval museum has been upgraded with modern amenities. You can charge your phone and laptop when needed. Most players do not use a computer, but some do (that’s a personal choice).

Do I have to bring dice, minis, or anything else?

We provide dice, all gaming materials, maps, and table decor. You can bring minis and dice if you wish, but please keep your property safe during your travels and the event. We are only responsible for our company property.

Are costumes required?

No, many of our photos feature people in costumes; however, costumes are not required. Costumes are optional, and the dress code is casual. Be comfortable, and have fun! If this means cosplay for you, go for it! There will be lots of thematic photo opportunities. If that means a T-shirt and jeans, you are fine.

Are weapons permitted?

Our events prohibit the use of real or metal weapons of any kind. In addition, to protect statues and other ancient works, the museum prohibits long fake, stage, or prop weapons, such as dulled or latex swords, except for us during limited photo time. You must keep long costume prop weapons outside the museum in a vehicle or leave them at the museum's entryway (we are not responsible for your prop weapons, however, so a locked car is best). This prevents long items (i.e., swords, battle axes, glaves) from accidentally striking or knocking over the museum's precious artifacts with one wrong turn. Even when we are careful while having fun, accidents can happen. We thank you in advance for understanding!

Are non-ticketed players allowed to visit during the event?

No. If you have a non-ticketed spouse, family member, or friend who does not have a ticket, they will not be permitted into the museum venue. Our responsibility includes controlling headcount and foot traffic. Additionally, we are responsible for ensuring the best possible gaming experience for your fellow players and need to ensure campaign tables are not interrupted by non-players. Thank you for understanding our commitment to our customers and our valued venue partners.

If you have additional questions, email us at Sales@TheGameTheatre.com

policies


These policies apply to events produced by The Game Theatre, including those that occur live in person or online. Our policies are intended to undergo regular revision and rigorous review by our community.

Photo - Video Policy

If you purchase a ticket to our events, you accept our photo & video policy. It’s straightforward. We have photographers and sometimes a video crew at the events. Sometimes, we have outside media visiting. That means that you may appear in pictures or videos. We’ll be respectful about it but mention it here so there are no misunderstandings later—any participant who attends our events consents to being photographed and featured in a video.  Photographs and videos are essential to capture the magical moments at our events and, most importantly, offer our participants memories of their fantastic role-play, friends, and costumes forever. 

Consent & Inclusion Policies

The Game Theatre produces various events that involve person-to-person interaction, role-play, character development, and the completion of objectives. The company’s rules focus heavily on safety (physical and emotional), consent and communication, inclusion, and varying levels of immersion. These principles are integral to participants having a safe and enjoyable experience at our events. The Game Theatre team supports these principles throughout the more extensive gaming, live-action role-play (LARP), and interactive theater communities. The Game Theatre’s events and games are intended to be a fun and joyful escape from the “real world," and these inclusive policies help support that mission.

These policies apply to all experiences produced by The Game Theatre, including but not limited to in-person events and games, online forums and groups, and online games (hereinafter all referred to as “Games”). All attendees to Games by The Game Theatre agree and consent to abide by these policies and understand that violating these policies may result in being removed from the Game without a refund by The Game Theatre.

Questions or concerns? Email: info@thegametheatre.com

Physical & Mental Safety

Every attendee has the right to feel physically and mentally safe at events run by The Game Theatre, including but not limited to in-person events, games, and online forums/events/games. That means they should find all of The Game Theatre’s games free of:

  • Physical and mental distress

  • Danger

  • Abuse

  • Harassment (including slurs and deliberate misgendering)

  • Threats

  • Unwanted behavior

  • Violation of physical and personal space 

  • Harmful real-world events and ideologies, discrimination, bias, racism, sexism, knowingly and willfully misgendering others, or any other harmful behavior that affects the welfare of others. 

  • Also, The Game Theatre's Games are free of all real-world harmful content, including but not limited to harmful symbols, images, slogans, sayings, printed or other materials, speech, comments, or any other harmful content communicated verbally or displayed in a tangible form of any kind. 

Whether run by The Game Theatre production team or in conjunction with another business or convention, our in-person games follow all local laws, and we require our participants to do the same.

Emotional Safety

The Game Theatre places a priority on emotional safety. Therefore, ‘outside’ real-world ideologies, opinions, stances, feelings, or other real-world aspects such as government, current events, or other outside-world issues should not be a part of your character or your intent before entering the fantasy worlds created by The Game Theatre. Harmful outside real-world aspects are prohibited at our Games for the safety of all players who attend our Games to experience beautiful adventures to escape from anything related to the “real world.” The Game Theatre understands that all human beings have ‘bad days, ' which sometimes can roll over into how they feel about entering a game; however, the Game Theatre prohibits real-world content from being introduced into its games, albeit in person or online. If you, as a player, are having a bad day, feel free to take a break from the Games and reach out to a Game Master for a “safe space.”

Inclusion

The Game Theatre strives to create a welcoming environment for all participants and always tries to select fully accessible venues. The company accepts and values participants and never discriminates based on race, gender, sexual orientation, or other attributes.

Pronouns

You will play a fictional Character that is human/humanoid or a fantasy being, and you are free to choose any fantasy name you want. Frequently, people will refer to you by the name (or nickname) or "title" of your character. However, having one’s pronouns respected (there are many types of pronouns; let’s recognize and respect them) helps players feel safe and trust their fellow participants. Everyone should treat everyone with respect, so players should use their best efforts to refer to other players by their preferred pronouns, and if they use an incorrect pronoun, the speaker should correct themselves. Sometimes incorrect pronouns are used despite good intentions, and this causes negative and hurtful feelings that were not intended. If a person is corrected, they should accept it graciously, use the proper pronoun, and treat their co-players respectfully. The overriding principle is that if you make a mistake and use the wrong pronouns despite your good intentions, the best response is to acknowledge the error, correct it, and continue with gameplay. Over-apologizing exaggerates the mistake and derails the role-play. Thus, a simple “thank you” is preferred, as it is the least anxiety-producing for everyone involved.

Immersion

Though immersion (or feeling as though you truly embody the character) is not always the goal of role-playing, immersion is most achievable when players feel safe and included in a setting that allows for clear communication and consent. At Game Theatre events, immersion is not a rule (the team wants people to be comfortable pursuing what they wish when they wish), but deeper immersion is there to pursue. With that in mind, the company encourages a safe, inclusive, and transparent community and consent culture—because it’s kind, but also to support an environment conducive to immersion and quality interactive gaming.

Safety Concerns

Safety concerns at The Game Theatre Games should be communicated immediately to the Game directors and runners, Christopher Batarlis and Evan Michaels, or Game Masters and Staff. Examples: Game Masters will assist you with environmental dangers, medical issues, harassment, and legal violations. The Game Theatre will make decisions that ensure the safety of players at our games and address the safety of players who attend our Games.

Zero Tolerance Policy

The Game Theatre has a zero-tolerance policy for illegal behavior, violence against other community members, stalking, harassment, and other types of abuse at Games run by The Game Theatre in person or online. Any violation of these policies can result in removal from any Game without a ticket refund. 

Responsible Use

In-person Games by The Game Theatre may include alcohol service. We urge our participants to drink responsibly. Alcohol will only be served to people 21 or older in the United States.

Event Objectives

Physical and emotional safety: Creating and supporting a safe environment is paramount. Plus, it’s necessary to facilitate the second objective. Enjoyment: The company wants to present and maintain an environment full of rewarding and enjoyable experiences!Rules, mechanics, and in-game objectives: Within the social adventure that The Game Theatre has created, players can accomplish amazing things if they are safe and having fun.

If you have any questions, please email the company at: Info@TheGameTheatre.com